Aquatics policies are in place for the safety and comfort of our members and guests. Anyone not abiding by the rules may be asked to leave.
Lap swim & water walking during Phase 1
Lap swim & water walking will be available by reserving a lane in either of the pools; reservations can be made up to 3 days in advance at the Welcome Center desk or by calling the Y during business hours. Reservations will not be accepted in any other way.
You may only reserve lanes for yourself and anyone in your immediate household.
Reservations will be 45 minutes in length; back-to-back reservations will require a 15 minute break for cleaning.
To reserve a lane, please call the Y at 920.921.3330 during regular business hours or reserve in person at the Welcome Center desk.
We have two areas for pool viewing. The first is in the main lobby and the second for adults only is along the windows in the Wellness Center.
Parents/Guardians should accompany children on pool deck the first day of class.
Street clothes are permitted when accompanying your child on the pool deck, but we ask that you remove your street shoes.
For safety reasons, strollers and car seats are not allowed past the locker room doors.
The splash zone is available during all hours of operation.
Your child may swim before or after their scheduled class, however children under 8 years old must be accompanied by an adult in the water and actively supervised at all times.
We ask that parents remain in the building while your child is in class should they need assistance in the bathroom or locker room.
Due to staffing limitations, we are not able to take special requests for instructors.
Classes are assigned to instructors according to specific teaching styles and comfort levels with certain age groups, and their expertise.
Class Ratios, Missed Classes
For optimal safety, we maintain a 3:1 ratio for 2½ to 3 year old classes, a 5:1 ratio for 4 year old and Kindergarten classes, and a 6:1 ratio for 1st grade and up.
We guarantee a spot for the day and time you registered for, and are not able to accommodate make-ups for missed classes.
Refunds will not be given for missed classes. For extended medical reasons, a credit will be given for the remainder of classes from the time of notification and presentation of a Doctor’s note.
Help us keep our facility clean and safe.
Here are 6 Steps for protection against Recreational Water Illness (RWI):
Do not swim when you have diarrhea. You can spread germs in the water and make other people sick.
Do not swallow the pool water. Avoid getting water in your mouth.
Please practice good hygiene. Take a shower before swimming and wash your hands after using the toilet or changing diapers.
Take your kids on bathroom breaks or check diapers often. Waiting to hear “I have to go” may mean that it’s too late.
Change diapers in a bathroom or a diaper-changing area and not at poolside.
Wash your child thoroughly (especially the rear end) with soap and water before swimming.
Swim testing is designed for safety. In addition, the test is objective; it is an extremely reliable predictor of one’s abilities to be safe in deep water. Only those swimmers who complete a swim test may use the deep end of the lap pool. Children under age 8 must complete a swim test with a parent. Parent-child ratio is 1:1 in deep end.
Jump into deep end of pool, completely submerge and resurface.
Swim 25 yards front crawl in good form.
Swim tests must be completed every visit. The lifeguard has the authority to withhold or remove access to any area of the pool to maintain safety.